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INDIVIDUAL ENROLLMENT UPDATES
Disneyland® Resort in California
Walt Disney World® Resort
- Disney's Approach to
Quality Service
November 30–
December 3, 2008
- Disney's Approach to
Quality Service for Healthcare
December 14–17, 2008
- Disney's Approach to Business Excellence
December 14–20, 2008
More dates and topics
DISNEY INSTITUTE WEBCAST
December 5, 2008 at 2pm
Join us for this fast paced overview on how to drive peak performance, top-box satisfaction levels and bottom-line results, as one of our dynamic speakers examines the 'value equation' utilized by Walt Disney Parks and Resorts.
Register
DO YOU KNOW...?
- Disney Institute will come to your location – in fact, the programs have already traveled to over 45 countries around the world.
- If you wanted to experience all the professional development programs Disney Institute offers, you'd better plan on being in class for a while – that's 27 full classroom days! – to complete all of them.
- The Walt Disney Company has consistently been recognized by Fortune Magazine as 'One of America's Most Admired Companies'.
CONTACT US

P.O Box 10,000
Lake Buena Vista, 32830
321-939-4600
Email us
www.disneyinstitute.com
If you would like to request information about any of our programs, click here. |
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Front and center: Professional development doesn't cost – it pays
How do you pick up the pace of business in a stagnant economy? How do you justify investing in professional development when the world is tightening its purse strings? With 28 years of leadership experience – the last two decades with Disney – Bruce Jones, Director of Programming at Disney Institute, knows the answers, and has helped thousands of professionals around the world to experience "the business behind the magic".

Case study
Women & Infants Hospital of Rhode Island
After a difficult labor dispute, it was vital for the Women & Infants Hospital of Rhode Island to rebuild the relationships between union and management staff. In an effort to bring the two groups back together, boost morale and improve patient satisfaction, the hospital signed up for Disney Institute professional development programs – with phenomenal results. Read more
Meet a Facilitator: Mary Flynn
Mary Flynn is an extraordinary woman. She has ten years of experience across a range of Disney training and development programs, having come from a solid background as a change management specialist to a variety of high profile organizations. She is also a professional writer and poet, has hosted a radio talk show on vocational development for years, and is an inventor. Read this compelling interview where she provides fascinating insights into her world. Read more

In the news
- EXPANDED Disney Institute Programs at the Disneyland® Resort in California: In response to growing demand from organizations to benchmark Disney best practices, Disney Institute has increased the number of sessions and topics for individual enrollment programs at the Disneyland® Resort in 2009. Business professionals can experience "the business behind the magic" first-hand at the home of the first Theme Park created by Walt Disney himself. Read more
- NEW Disney Institute five-day program: the all-new Disney's Approach to Business Excellence immerses participants in all five core Disney strengths – Quality Service, Brand Loyalty, Leadership Excellence, People Management and Inspiring Creativity. The program is available December 14–20, 2008; February 22–28, May 3–9, 2009 at the Walt Disney World® Resort. Learn more
- Magic Maker: Lee Cockerell, the man who led Walt Disney World® operations for over ten years, and is a featured executive speaker with Disney Institute, has published a new book, Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney, in which he shares many insightful secrets. Learn more

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