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Public Program Dates
Disneyland® Resort
Walt Disney World® Resort
Learning Tree Locations
More dates and topics
Special Offers
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Purchase 5 Open Enrollment registrations for the price of 4 ($3,795 savings) Learn More...
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Purchase any Full–Day Program for the Half–Day Price Learn More...
DO YOU KNOW...?
- The Magic Kingdom ® Park maintenance crew would often draw characters with water on the sidewalks as they mopped. After recognizing this creative outlet was enjoyed by guests, a training program was created for those who want to participate. These “water characters” are created at Disney Theme Parks around the world.
- “Bon Appetit from Chef Remy” at Les Chefs de France, Epcot, features the smallest Audio–Animatronics character ever created by Walt Disney Imagineering.
CONTACT US

321–939–4600
contactus@disneyinstitute.com
www.disneyinstitute.com
Follow us on twitter: @disneyinstitute. |
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Front and Center: Business Risks Worth Taking
Seldom does a business make its mark by standing still. Whether a start–up wants to raise its profile and stand out from the pack, or an existing business is ready to forge a new path or launch a new product, properly managed risk can propel an individual or organization. Since 1928, Disney has honed its ability to gauge risk vs. reward, writing one of the greatest success stories in business history. Karl Holz, President of Disney Cruise Line and New Vacation Operations, offers historical reference to the risks taken in the evolution of what has become one of Disney’s most popular vacation products. Read More...
A Word From Our Clients...
Humana, Inc. – Learn how Humana, Inc. transformed their customer service experience. View the video
Meet a Facilitator: Austin Brock
Austin Brock is a 14 year veteran of The Walt Disney Company. In 2000 she was selected to guide new Disney Cast Members through Disney Traditions, the Disney new employee orientation program, as well as the Disney Days sales orientation program. She has held positions writing training programs and working with the Disney College Program to teach Interns courses. Read More...

In the News
- New business tour, Operation Disney: The Magic Backstage, now available at the Disneyland® Resort: Through the innovative creation of the Disneyland® Resort, Walt Disney was able to bring to life perhaps an even greater breakthrough: a unique approach to business itself. Now, through exclusive, behind–the–scenes glimpses of the original Disneyland® Park come inspiring, in-depth perspectives of the proven Disney approaches to leadership excellence, people management, quality service, brand loyalty and inspiring creativity–powerful business philosophies created by Walt Disney himself and taught by Disney Institute. Learn More...
- One to Five day programs now available at the Disneyland® Resort: With the recent success of one and two day formats, new one day program dates have been announced for 2009–2010 at the Disneyland® Resort. Disney Institute will offer back to back one day program formats for each of the five core business principles. Learn More...
- WebCasts: These highly engaging and innovative 60–minute training sessions are the perfect opportunity to learn insights into the Disney core business competencies and gain some invaluable ideas for your organization. Learn More...
- Introducing Disney’s Approach to Inspiring Creativity: Built from a cornerstone of creativity, Disney continues to search for new ideas that will lead to even greater success. This new program will take participants into the insight of one of the world’s most creative and innovative brands. Learn More...
- Behind–the–Scenes Experience Goes Virtual at Disney Institute: Nothing compares to a Disney Theme Park experience, but Disney Institute comes close. Through a combination of innovative tools such as 360 degree photography, Google Earth and video content, business professionals can now take a virtual walk backstage at Disney Theme parks such as Epcot – allowing anyone anywhere to experience the same type of program previously available only at the Walt Disney World® and Disneyland® Resorts. Learn More...
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