P.O Box 10,000
Lake Buena Vista, 32830
321-939-4600
contactus@disneyinstitute.com

www.disneyinstitute.com

If you would like to request information about any of our programs, click here.

In the news

• Introducing Innovative Brand Loyalty Program: Disney Institute has just introduced new program content that takes participants inside one of the world’s most powerful and admired brands. The new curriculum is an immersive study of the Disney approach to brand loyalty and offers time–tested best practices for business professionals looking to create a service culture that drives repeat business and long–term success.
  
  Available in a variety of formats for public and private programs, brand loyalty course takes participants inside a diverse range of Disney businesses – from alliance development and consumer products, to the Company’s theme parks, resorts and cruise line. Each business offers compelling case studies and easily transferable ideas that can help organizations identify and capitalize on brand strengths, extend a brand into new communities, and forge strategic business alliances.

• One and Two Day Open Enrollment Programs Now Available at Disneyland® Resort: In view of the volatility of the current business environment and based on feedback received from West coast clients, Disney Institute has created a series of shorter, more intensive and interactive programs at the Disneyland® Resort. For the first time, one and two day public open enrollment programs are being offered this August and September.
  
  Disney’s Approach to Leadership Excellence – 8/18 and 9/15: Learn proven leadership philosophies used to exhibit the values and behaviors that generate results – period. Learn more or register
  
  Disney’s Approach to Quality Service – 8/19 and 9/16: Discover how attention to detail creates a consistent, world–class service environment for both employees and consumers. Learn more or register
• Disney Institute Programs Now Available at Learning Tree: Disney Institute professional development programs are now being offered for the first time at Learning Tree Education Centers in select cities throughout the U.S. The programs are part of a new relationship between Disney Institute and Learning Tree, the world's leading vendor–independent management, business skills and IT training company.
  
  Available in August 2009, a broad range of Disney Institute content, in two and three day formats, will be held at Learning Tree Education Centers in the Atlanta, Chicago, New York City and Washington, D.C. areas.
  
  Programs offered at Learning Tree Education Centers include Disney’s Approach to: Leadership Excellence, People Management, Quality Service, Brand Loyalty and Inspiring Creativity. There is also a five–day Disney’s Approach to Business Excellence program, which features content from all five of Disney Institute’s core topics.
  
  For information on Disney Institute programs at Learning Tree Education Centers: www.learningtree.com/disneyinstitute.
• Harvard, Disney Institute Collaborate to Offer New Program: For the first time, two world–renowned learning organizations are bringing their history and experience together in a joint professional development program. Transforming Intangible Assets Into Enduring Tangible Outcomes; Four Key Strategies for a Sustainable Competitive Advantage, will be presented by Harvard University, School of Public Health and Disney Institute in various cities during September, October and November, 2009.
  
  During the two–day program, learn the methods of transforming the often–overlooked value of your employees, reputation, social capital, and change management into an effective force. The lessons revealed through this program are unquestionably relevant and effective for any industry – and especially critical in today’s economy. Learn More
• New Web Site: Be sure to visit the new Disney Institute Web site and register to have full access to case studies, the updated needs assessment tool, and more. The dynamic site features an expanded list topics, formats and locations – all ways that you can benefit from Disney Institute, which is now a global content provider: www.disneyinstitute.com.
• Expanded Library of Online Programs: Disney Institute now offers a full range of 90–minute WebCasts, based on proven Disney business practices. Prices start at $99 for individuals and $4,900 for groups, making it an affordable and fast way to learn insights from the five core topics – Leadership Excellence, People Management, Quality Service, Brand Loyalty and Inspiring Creativity – and capture a few innovative ideas that can be adapted to any organization and industry.
  
  View a complete list of available programs and descriptions