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Lake Buena Vista, 32830

321-939-4600

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www.disneyinstitute.com

If you would like to request information about any of our programs, click here.

In the news

• New Refreshed Core Programs: Disney’s Approach to Brand Loyalty and Disney’s Approach to Inspiring Creativity, two of the core Disney Institute principles, will have all–new content this spring for individual enrollment and group programs.
  
  Disney’s Approach to Brand Loyalty (formerly The Disney Approach to Loyalty) explores how loyalty is created and how to achieve a level of loyalty which brings customers back time and time again, through strong brand identity, superior experiences and reciprocal relationships.
  
  Based on the Disney cornerstone of creativity, Disney’s Approach to Inspiring Creativity (formerly The Disney Approach to Organizational Creativity) inspires organizations to search for new ideas that will lead to even greater success and shows how to tap into the diversity and depth of their workforce to unleash a constant source of new and innovative solutions to everyday business challenges.
  
  For more information on upcoming individual enrollment program dates and registration information: click here.
  
  
• New “Leading Through Turbulent Times” Program: Disney Institute understands the challenge of achieving your business goals during these tough times and now has a WebCast and live group program ready to help businesses face that challenge.
  
  In the session, participants explore the proven best practices that underlie the Disney approach to sustained excellence and leave with a blueprint for building a strong business foundation to weather today's turbulent times. These strategies can easily be adapted to any organization or industry to help retain customers, engage employees, and position the organization for future success:
  
  
  • Lead with vision while managing with discipline
  • Create and sustain a high performance culture
  • Enhance the customer experience through employee engagement
  • Nurture brand relationships
  • Learn and grow from the experience
  Learn more
  
  
• Lessons for Healthcare from Disney Institute: Achieving Sustained Success:
  
  The success of the healthcare industry is more than just physical wellness for patients; it is also a balance of quality, leadership, management, loyalty and innovation, which why Disney Institute has developed a new WebCast for healthcare professionals and private groups, “Achieving Sustained Success.”
  
  In this new session, attendees have an opportunity to understand best business practices that can be adapted for use within healthcare organizations. They learn how to deliver high–level service experiences all day, every day from the company that defined the difference between "product" and "experience." They also explore how to construct an action plan that will immediately and effectively begin to improve the level of service.
  
  This WebCast is ideal for healthcare professionals looking for an affordable, convenient continuing education and training opportunity in today’s challenging business climate. ACHE (American College for Healthcare Executives) credit is available. Learn more
  
  
• Disneyland Resort offerings: Disney Institute has special offer for open enrollment programs being held at Disneyland® Resort. These can now be booked without room nights and/or park tickets.