In the News

Disney’s Approach to Business Excellence Program Update: In the perfect marriage of 'new and improved' and 'tried and true', the Disney Institute program, Disney's Approach to Business Excellence, has been tweaked and updated with a nod to today's business environments. At heart, however, it remains rooted in the traditions of The Walt Disney Company.

During this program, your team will understand how five essential factors – leadership excellence, quality service, people management, brand loyalty and inspiring creativity – create the renowned “Chain of Excellence,” an unbreakable and highly effective bond between management, employees, and customers.

“While what we teach was created and perfected at Disney, what attendees learn are core business principles that can be adopted and adapted to nearly any organization on earth,” explains Jeff James, vice president for Disney Institute. “It’s one of our most popular programs because it maintains a perfect balance between each of our five focus areas and educates attendees on where they need to place more emphasis.”

Ready to drive financial results? Increase repeat business? Improve and sustain your position in the market? Then your wisest business decision may be enrolling in a Disney's Approach to Business Excellence course.
New On Demand WebCasts Coming Soon!
Launching this summer are two new On Demand WebCasts: Change Leadership and Disney Service Guidelines. Online, anytime, these Disney Institute innovative and engaging 60-minute sessions are content-rich and perfectly paced to introduce your team to core Disney business competencies. Hosted by a program moderator and supported by a subject matter expert, broadcast quality Disney Institute On Demand WebCasts can be attended individually or scheduled as part of a motivating team event. Continue to check our website for updated information including availability of these WebCasts.
On-Line Assessment Tool: Whether searching for self–improvement through professional development or exploring training needs for your team members, knowing where you're headed is what's needed to put you on the right path. And it's why Disney Institute offers an easy, innovative, and instant assessment tool to help you understand where you are – and discover where you'd like to be.

Simply click on the ‘Assessment Tool’ link on the Disney Institute Web site on the top right–hand navigation bar of the website, register or log in and then invest ten minutes answering questions about yourself and the goals of your organization. Individuals can identify their interests and either embark on a solo journey or compare their results with others to explore potential group training sessions. Meanwhile, at Disney Institute, a Business Solutions Advisor has the ability to review your organization’s collective results and help guide the group and maximize the potential of professional development.
It could be the journey of a lifetime – and it all begins with a single click.